Innovation & Collaboration

Organizational excellence aims to build a culture of innovation and collaboration while creating a workplace to which we are proud to belong. We integrate all major initiatives in this area under one name – “UNIQUE”, which signifies flight or breaking free from existing mindsets to scale new heights.

Enterprise-wide Collaboration for Alignment with Strategy (ECAS)

A change management initiative which represents our journey towards “Customer Intimacy” through:

  • Creating a culture of candor by encouraging information and knowledge sharing & transparency
  • Enabling a structured cultural change – behavioral and attitudinal – towards changing needs
  • Aligning all levels of organization towards common goals
  • Breaking silos by enhancing Cross-Functional Collaboration & networking
  • Creating a channel for two-way communication across organization

Employee Engagement

A sense of belonging and being aligned with the organisational goals gives our people the impetus to deliver extraordinary performance. Frequent sessions of Team Building, Belbin workshops, Voice of User sessions, Baat-cheet, etc., help us create a vibrant, committed & engaged workforce.


Innovation is the key to our success. To sustain the spark of creativity we provide platforms for people at all levels to generate, share and implement their ideas. Customised workshops for problem solving and idea generation are used to facilitate the ideation process using various Innovation Tools.

Theory of Constraints

Critical Chain Project Management is based on the hugely successful Theory of Constraints, and targets improved execution and delivery performance. Trained champions in-house continuously train project teams in the concepts and deliverables of TOC to manage optimal resource usage and prioritization of tasks.


This is an Unique initiative to cater to the triple bottom-line which include economic, social & environmental performance of the organisation.


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